Shipping policy

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

What are my shipping options?

FREE STANDARD SHIPPING Applies to all orders over $75

CURRENT PROMOTIONAL POSTAGE RATE IS $10 FLAT RATE AS OF 16TH MAY 2026, this may change in the future.

Australia Post Standard Small Satchel $11.50 - (2-8) Working Day Despatch (Fully Tracked)

Australia Post Express Small Satchel $15 - (1- 4) Working Day Despatch (Fully Tracked)

FREE LOCAL PICK UP available from Pakenham, Victoria, Australia.

Most of our packs do fit in a small satchel, however if you have purchased a bulk order of bows etc, you may be asked for a small fee to cover for a larger satchel size that may be required.

When your order has been dispatched, you will receive a tracking number. 

All times and dates given for dispatch of the products are given in good faith but are estimates only. 

If it's been 10 days since your despatch email and you do not have it, please contact us and we will contact the courier. Remember to check with neighbours and safe places if the parcel cannot be located.